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Frequently Asked Questions
This page contains answers to common questions handled by our support staff, along with some tips and tricks that we have found useful and presented here as questions.
Note: In these answers we will follow a few shorthand conventions for describing user-interface procedures. Key combinations will be presented like this: Ctrl+Alt+Delete, which means that you should press and hold down the Control key, the Alt key, and the Delete key at the same time. Menu selections will be presented like this: File->Open, which means that you should open the File menu, and then make the Open selection.
What is Internet?
The Internet is a global network of computers that communicate using a common language. It is similar to the international telephone system - no one owns or controls the whole thing, but it is connected in a way that makes it work like one big network.The World Wide Web (WWW or simply the Web) gives you a graphical, easy-to-navigate interface for looking at documents on the Internet. These documents, as well as the links between them, comprise a "web" of information.
Files, or pages, on the Web are interconnected. You connect to other pages by clicking special text or graphics, which are called hyperlinks.
Pages can contain text, images, movies, sounds - just about anything. These pages can be located on computers anywhere in the world. When you are connected to the Web, you have equal access to information worldwide.
Hyperlinks are words or graphics that have Web addresses embedded in them. By clicking a hyperlink, you jump to a particular page in a particular Web site. You can easily identify a hyperlink. Hyperlink text is usually a different color from the rest of the text on a Web page, and hyperlink graphics often have a colored border.
Each Web page, including a Web site's home page, has a unique address called a Uniform Resource Locator (URL), for example, http://www.cfhc.caritas.edu.hk/index.html. The URL specifies the name of the computer on which the page is stored and the exact path to the page.