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The Information Technology Services Centre Mission Statement
The Information Technology Services Centre mission statement is focused in four areas: Service, Staff, Technology and Market.
Service
The Information Technology Services Centre will provide, manage, support and enhance all academic computer services, central administrative computer services, the College internal network, the connection to external networks and network services such as electronic mail.
The Information Technology Services Centre will also provide an advisory and help desk service for all users of hardware and software supported by the Information Technology Services Centre.
In doing the above the Information Technology Services Centre will advise and consult with users as to their requirements and views of the provided service.
Staff
The Information Technology Services Centre will provide a healthy and interesting work environment for all its staff members. Staff will be encouraged and supported in their requirements for both formal and informal training.
Technology
The Information Technology Services Centre will keep abreast of developments in the fields of computer hardware, software and networking and will evaluate new technology such that it can provide advice to College in these fields and can introduce new technology and software as required.
Market
The Information Technology Services Centre will endeavour to ensure that its services are used pervasively within the College. The Information Technology Services Centre will sample and test the internal market to see that the current services are useful and will enhance and upgrade its services as required.