Caritas Francis Hsu College Library 明愛徐誠斌學院圖書館
Frequently Asked Questions (FAQ) 常見問題

     
Library Cards 圖書證
 
Facilities 設施
 
Circulation Services 借還服務
 
Remote Access 遙距取存
 
Finding Materials 搜索資料
 
Others 其他

 

  

 

Library Cards 圖書證

Staff 職員

Q
:
How do I apply for a Library Card?
問
:
如何申請圖書證?
A
:
Each staff member is issued with a Staff Card, which serves to facilitate the staff member’s access to the College Library and to borrow library materials. If your card is lost or damaged, please report immediately to the College Secretariat.
答
:
每位職員均獲學院派發一張職員證，持證人可進入本學院圖書館及借閱圖書館資料。如發現證件遺失或受到損壞，請立即通知學院秘書處。

 

 

 

 

Student 學生

Q
:
How do I apply for a Library Card?
問
:
如何申請圖書證?
A
:
Each student is issued with a Student Card, which serves to facilitate the student member's access to the College Library and to borrow library materials. If your card is lost or damaged, please report immediately to the Registry.
答
:
每位學生均獲學院派發一張學生證，持證人可進入本學院圖書館及借閱圖書館資料。如發現證件遺失或受到損壞，請立即通知學院註冊處。

 

 

 

 

Graduates 畢業生

Q
:
Can I apply for a Library card after graduated?
問
:
在畢業後，我可以申請圖書證嗎?
A
:
All graduates are welcome to apply for a Library Card. For application details, please click HERE. If your card is lost or damaged, please report immediately to the Library.
答
:
歡迎所有本學院畢業生申請圖書證。有意申請者，請點擊 "在此" 查看詳情。如發現證件遺失或受到損壞，請立即通知圖書館。

 

 

 

 

 

CBCC Students 明愛白英奇專業學校學生

Q
:
Can I access CFHC Library and how do I apply for a library card?
問
:
可否使用明愛徐誠斌學院圖書館及如何申請學院圖書證？
A
:
All CBCC students may access CFHC Library by presenting their student cards issued by CBCC on entering the Library. Students may also apply for a Borrower Card by filling out a Library Card Application Form. For application details, please click HERE. If your card is lost or damaged, please report immediately to either the CBCC Library or the CFHC Library.
答
:

所有明愛白英奇專業學校學生均可使用明愛徐誠斌學院圖書館。學生只需出示學生證，便可進入圖書
館。學生也可填寫圖書證申請表申請借書證。有意申請者，請點擊 “在此”查看詳情。如發現證件遺失或受到損壞，請立即通知白英奇學校圖書館或徐誠斌學院圖書館。

 

 

 

 

 

CCHES Members 明愛社區及高等教育服務

Q
:
How do I apply for a Library Card for my Institute / Unit?
問
:
如何申請學院成員圖書證?
A
:
All CCHES Members may apply for two Borrower Cards. Each borrower card entitles only one person to visit the Library at any one time. For application details, please click HERE. If your card is lost or damaged, please report immediately to the Library.
答
:
所有明愛社區及高等教育服務成員均可申請 2 張借書證。每張借書證於同一時間可讓一位使用者進入圖書館。有意申請者，請點擊 "在此" 查看詳情。如發現證件遺失或受到損壞， 請立即通知圖書館。

 

 

 

 

 

Circulation services 借還服務

Borrowing Privileges 借閱權限

Q
:
How many library items can I borrow and for how long? How many times can I renew an item?
問
:
我可以借閱多少項資料? 借閱期限及續借次數又如何?
A
:
Please click HERE to view the detailed information on the loan quota, loan period and the maximum number of renewals for different categories of users.
答
:
請點擊 "在此" 查看不同類別讀者的借閱數目，借閱期限及續借次數。

 

 

 

 

Borrowing Service 借閱服務

Q
:
Can I request the Library transfer an item to another campus library for reference or borrowing purposes?
問
:
我可否要求轉送資料到另一個校舍圖書館用作參考或借閱用途?
A
:
The inter-campus loan service is available for all library users. You may request available items from the Caine Road Campus Library being sent to the Oxford Road Campus Library and vice versa. You may also return materials to any campus library. To make a request for items transfer, please fill in a "Reservation Request Form" and submit it to the Circulation Counter..
答
:
所有讀者均可使用兩館互借互還服務。讀者可要求將堅道圖書館內架上的某項資料運送到牛津道圖書館借閱，反之亦可。讀者也可在任何一間圖書館歸還資料。如欲要求資料轉送服務，請填妥 "Reservation Request Form"，並將表格交回借還書處。

 

 

 

 

Renewal Service 續借服務

Q
:
How can I check my borrowing record? How can I renew an item online?
問
:
如何查詢我的個人借閱記錄? 如何在線上續借本人已借出的資料?
A
:
Browse the Library webpage at http://library.cfhc.caritas.edu.hk and select "Online Catalogue". Click on the "View Borrowing Record" button and enter your Patron Barcode and Pin. Put a "tick" in front of the item you want to renew and click on the "Renew" or the "Renew All" button. When completed, you will see the "Item Renewed" and the new due date display on the screen. If there is no other user requesting the item, you may renew the item for two times. If you failed to renew the item, please return it to the Library on or before the due date.
答
:
進入圖書館首頁 http://library.cfhc.caritas.edu.hk，按順序點選 "線上目錄" → "借書記錄"，然後輸入讀者條碼及密碼，進入個人記錄的畫面查看。如欲續借，勾選書目左邊的空框，再點選 "續借" 。如欲全部續借，只需在進入個人記錄後，點擊 "全部續借" 鍵即可。完成續借後，畫面會出現 "續借完成" 字樣及新的到期日 (續借當天起計)。如無其他讀者預約，讀者可在到期日前續借 2 次。如續借失敗時，請如期歸還。

 

 

 

Recall Service 催還服務

Q
:
Can I recall an item that is being checked out?
問
:
我可以要求一項已借出的資料提早歸還嗎?
A
:
Yes, you may recall an item that is checked out to another user. To recall an item, please fill in a "Reservation Request Form" and submit it to the Library Circulation Counter.
答
:
可以。如欲使用催還服務，請填妥 "Reservation Request Form"，並將表格交回圖書館借還書處。

 

 

 

 

Book Reservation 預留書籍

Q
:
How can I reserve a displayed new item or an item that is being checked out?
問
:
如何預留一本展覽中的新書或已借出的資料?
A
:
To reserve a new item or an item that is checked out to another user, please browse the Library webpage at http://library.cfhc.caritas.edu.hk and select "Online Catalogue". Find and display the book information with the Online Catalogue and click on the "Reserve Item" button. Enter your Patron Barcode and Pin. Then, select the "OK" button to exit from your record. The requested item will be kept for you for three working days after it is returned to the Library.
答
:
讀者如欲預留一本新書或者其他讀者已借出的資料，請先進入圖書館首頁 http://library.cfhc.caritas.edu.hk，點選 "線上目錄"，選擇其中一項檢索方法，找出及顯示所需書籍的詳細資料及館藏現狀，核對正確後按 "預留"。請輸入您的讀者條碼及密碼，並按 "完成" 退出讀者記錄。當資料歸還時，圖書館會為預留者保留此項資料 3 個工作天。

 

 
Q
:
How do I know whether an item I requested is available for pick up?
問
:
如何知道我預留的資料已經放在圖書館，等待領取借閱呢?
A
:
The Library will keep the item requested by you in the Circulation Counter for three working days after it is returned. A notice will be sent to you via email when the item is available for you to pick up.
答
:
若預留資料已歸還，圖書館會電郵通知讀者前來領取。此項資料將保留在借還書處 3 個工作天。

 

 

 

 

Overdue Fines 過期罰款

Q
:
How much overdue fines I should pay if I return an item late?
問
:
如果我還書遲了， 應該繳交多少罰款?
A
:
The rates of overdue fines vary with the loan period and the number of days that the item is late for return. Please click HERE to view the detailed information on the overdue fines.
答
:
由於讀者的借閱期限和所借資料的過期日數不同，需要繳交的過期罰款也因而有所區別。請點擊 "在此" 查看過期罰款詳情。

 

 

 

 

Patron Barcode and Pin 讀者條碼及密碼

Q
:
What is Patron Barcode and Pin?
問
:
甚麼是讀者條碼和密碼?
A
:
Patron Barcode is the staff number / student number / CCHES membership card number printed on the Staff ID Card / Student ID Card / Library Card. A Pin (Personal identification number) is a personal password. If you are a student, the default Pin is the first five digits of your HKID, including the letter(s) printed on your Card (e.g. If your HKID number is Z654321(7), the Pin would be Z6543). If you are a staff or a CCHES member, the default Pin will be assigned by the Library and will be sent to you via email.
答
:
讀者條碼即是列印於職員證 / 學生證 / 圖書證上的職員編號 / 學生編號 / 明愛社區及高等教育服務成員借書證編號。密碼即是個人辨別編號。如果您的身份是學生，預設的密碼會是您的身份證上首 5 位數字，包括了首個英文字母，(例如： 若身份證編號是Z654321(7)，密碼就會預設為Z6543)。如果您的身份是職員或是明愛社區及高等教育服務成員，圖書館會為閣下設定密碼，並電郵通知閣下。

 

 
Q
:
Can I change the Pin online?
問
:
我可以在網上更改密碼嗎?
A
:
You may change the Pin online with the Library Catalogue. To change your Pin, please browse the Library webpage at http://library.cfhc.caritas.edu.hk and select "Online Catalogue". Click on the "Change Password" button and enter your Patron Barcode, the original Pin and the new Pin. Then, key in your new Pin in the Confirmation Pin box to confirm and select the "OK" button to exit from your record.
答
:
你可以透過圖書館的線上目錄更改您的個人密碼。如欲更改密碼，請先進入圖書館首頁 http://library.cfhc.caritas.edu.hk，按順序點選 "線上目錄" → "更改密碼"，請輸入您的讀者條碼，預設密碼和新密碼，然後在 "確認密碼" 框再輸入一次新密碼以作確認，並按 "確定" 退出讀者記錄。

 

 
Q
:
How can I get my Pin back if I forgot it?
問
:
如果我忘記了密碼怎麼辦?
A
:
If you have forgotten you Pin, you may ask for help from the Circulation Counter or email the Library at library@cihe.edu.hk
答
:
您可以親自到借還書處請求提供協助，或者電郵至 library@cihe.edu.hk 通知圖書館。

 

 

 

 

Finding Materials 搜索資料

Location Codes 位置代碼

Q
:
Where do I find an item?
問
:
如何找尋資料?
A
:
With the Library Catalogue, you may find the location code, the call number and the status of an item. The location codes of the Library include:
   

CR = Caine Road Campus
OR = Oxford Road Campus
CR CAPS = Caine Road Campus, Centre for Advanced & Professional Studies
答
:
圖書館的線上目錄， 提供了資料的位置代碼， 索書號及館藏現狀。 其中位置代碼包括：
   
CR = 堅道校舍
OR = 牛津道校舍
CR CAPS = 堅道校舍，高等及專業教育中心

 

 

Call Numbers 索書號

Q
:
What is a call number?
問
:
甚麼是索書號?
A
:
All library materials are classified by subject. Within the subject class, the English items are shelved in alphabetical order by the first four letters of the author's surname or the title followed by the year of publication, volume number and copy number. Within the subject class, the Chinese items are classified in numerical order by assigning a four-number code of the author's name and shelved accordingly. A call number prefix is also assigned to the call number to provide additional information on the type / format of the material and the item's location. Please click HERE to view the detailed information on call numbers.
答
:
所有圖書館資料按主題分類。主題分類號之後，英文資料以作者姓氏的首 4 個英文字母或主題名，按英文字母表排序，然後是出版年份，冊號和冊數；中文資料則以 4 位數字的作者姓名標記，按阿拉伯數字排序，然後是出版年份，冊號和冊數。位於索書號前的字首更顯示了資料的種類或位置。請點擊 "在此" 查看索書號的詳情。

 

 

Status 館藏現狀

Q
:
How do I know if an item is available in the Library?
問
:
如何得知資料正存放在館內架上可供借閱?
A
:
If an item is available on shelf for use, the status shows "Available". If an item is not available on shelf, the status shows:
   

“Due: Year-Month-Day” – being checked out until the date indicated
“Available – Hold(s)” – being kept in the Circulation Counter for pick up
“In Process” – being processed and is not available for circulation
“Library Use Only” – restricted to be used in the Library only
答
:
如該項資料正存放在館內架上，館藏現狀會顯示為 "館內架上"。如該項資料已借出，館藏現狀會顯示為：
   

“到期： 年-月-日” ─ 表示該項資料已借出直至到期日；
“館內架上-預留” ─ 表示該項資料已預留在借還書處，等待讀者前來借閱；
“處理中” ─ 表示該項資料正在處理中，尚未提供借閱；
“館內專用” ─ 表示該項資料只可在圖書館內使用。

 

 

Facilities 設施

Computer 電腦

Q
:
Are there computers in the Library for doing assignment?
問
:
我可以使用圖書館的電腦做功課嗎?
A
:
The Library provides a number of networked computers for access to the Library Online Catalogue and various electronic resources. Popular application software such as MS Word, Excel, Power Point and Macromedia Dreamweaver are also available.
答
:
圖書館提供了多部可供上網的電腦，並已連接到圖書館的線上目錄和不同的電子資源。所有電腦均安裝了常用的應用軟件，例如微軟文書、試算表、簡報及網頁製作軟件 (Macromedia Dreamweaver)，可供讀者使用。

 
Q
:
How do I make printouts from the computers at the Library?
問
:
如何使用圖書館的電腦列印文件?
A
:
User guides on the use of the printing are placed nearby the computers and the printer. You are advised to read the guides before you do network printing. If you have difficulties in printing documents, you may ask for help from the Circulation Counter or the Information Desk.
答
:
電腦及列印機旁均展示了列印的操作指引。館方建議讀者在列印文件前，先閱讀該指引，避免操作錯誤。如果讀者在列印方面有任何疑問，可到借還書處或諮詢處尋求協助。

 

 

 

 

 

Photocopying / Printing Cards 影印/列印咭

Q
:
Where can I purchase the photocopying / printing cards?
問
:
在哪裏可以購買到影印 / 列印咭?
A
:
Photocopying / printing cards can be purchased at the General Office. The photocopying cards are for making both photocopies and computer printouts. Please enquire at the General Office for the details of the purchase of cards.
答
:
讀者可到總務處購買影印 / 列印咭。影印咭可作影印及列印用途。有關購買咭詳情， 請向總務處查詢。

 

 
 

 

 

Study Carrels / Study Rooms 獨立閱覽座位/閱覽室

Q
:
Can I reserve a study carrel or a study table at the study room?
問
:
我可以預留一個獨立閱覽座位或學習檯嗎?
A
:
The Library provides sufficient study tables for users in the two campus libraries. You are not encouraged to reserve any study carrel or study table at the study room. However, you may make your reservation at the Circulation Counter for use of the multi-propose room at the Caine Road Campus Library.
答
:
現時兩個校舍圖書館已為讀者提供了充足的學習檯。因此， 館方並不鼓勵讀者預留任何座位或桌子。如有迫切需要，堅道圖書館內的多用途室可供讀者使用，請親自到該館借還書處申請預留。

 

 

 

 

Remote Access 遙距取存

Electronic Resources 電子資源

Q
:
How can I access the Library electronic databases from home?
問
:
如何在家中使用圖書館的電子資料庫?
A
:
CFHC staff members and currently enrolled students are allowed to access the Library electronic databases from off-campus.
   
Option 1:
Remote access to the e-resources requires authentication through a valid login account and must be
via the dial-up service or VPN service. For details, please browse the Information Technology Services Centre website at: http://www.cfhc.caritas.edu.hk/college/cc
   
Option 2:
Some information providers may offer individual login username and password for remote access to the electronic databases. For details, please approach the Information Desk or send email to library@cihe.edu.hk
答
:
所有本學院的職員及已註冊的學生均可在校外使用圖書館的電子資料庫。
   
選擇一:
要進行遙距取存電子資料，讀者需要登入帳戶來鑑定身份，並透過 電話線撥號上網服務(dial-up service) 或 虛擬私有網絡服務(VPN service)。有關詳情，請瀏覽本學院資訊科技服務中心網站: http://www.cfhc.caritas.edu.hk/college/cc
   

選擇二:
部份資訊公司會提供個人登入名稱及密碼讓使用者遙距取存電子資料庫。有關詳情，請向諮詢處查詢
或電郵圖書館 library@cihe.edu.hk
   

 

 

 

 

 

Other 其他

Book Recommendation 購書建議

Q
:
How can I make recommendation on a new book / journal title / audio-visual material?
問
:
怎樣建議圖書館購買新書 / 期刊 / 視聽資料?
A
:
Students and staff members are welcome to make recommendations for purchase of library materials. Students may fill in a suggestion form at the Circulation Counter or fill in the Form online. Staff may make recommendations using the Application for Acquisition of Reference Materials Form and summit it to the Library Circulation Counter.
答
:
為改善館藏，歡迎所有職員及學生在購買圖書館資料方面給予寶貴建議。學生可於借還書處填寫建議購書表格或填寫網上表格。職員則可填寫 Application for Acquisition of Reference Materials Form，並把表格交回圖書館借還書處。

 

 
 

 

Suggestions and Feedback 意見及回應

Q
:
How can I make suggestions to the Library?
問
:
怎樣向圖書館提出意見?
A
:
To make suggestions on library improvements, you may fill in a suggestion form at the Circulation Counter or fill in the Form online. You may also email your suggestions to library@cihe.edu.hk. Your suggestions may be acted upon; responses will be displayed on Library notice board and suggestions with sender's email address will be replied promptly.
答
:
如欲提出意見改善圖書館服務，讀者可於借還書處填寫意見表格或填寫網上表格；也可把意見電郵至 library@cihe.edu.hk。圖書館將跟進讀者的意見，並把回應張貼於圖書館壁報板上。如果讀者透過網上提出意見，圖書館將盡快電郵回覆。